For Provider Participants: Partnerships

Reducing rural vetran transportation issues

Coordinate a multistage effort to arrange and reduce problems with veterans transportation to medical treatment facilities. Medical treatment facilities can work with transit agencies to block specific dates for veterans living in remote access areas that use local transit agencies to provide service. In cases where the two agencies cannot resolve the issue the county Veterans Service Agency should get involved to help resolve the issue and provide oversight until the process runs smoothly.


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  1. Comment

    I agree that would be ideal, however in many very rural areas there is no transit system at all. That's where small volunteer driven programs help. They are able to cross county lines to transport veterans to their appointments.

    Comments on this comment

    1. Comment

      M Massenburg's comment applies equally to volunteer driver programs. I work in areas where DAV volunteers transport rural patients long distances to DAV medical facilities and the patient (with an appointment) doesn't get seen, making their full day trip a waste. They are not getting the health care they need and using scarce transportation resources. VA medical facilities should block out days and times and make sure all these patients traveling a 100 or more miles get medical care when they are at the facility.

  2. Comment

    Let's look at ways that medical treatment centers and volunteer programs can be connected -- not just in areas where volunteer transportation is only option. They should be part of one-stop call centers. Rural public transportation and volunteer transportation should be complementary services. Many rural transportation systems do have their own volunteer transportation programs.