For Provider Participants: Partnerships

These questions are offered as a discussion guide: • How do we build effective partnerships with veterans, military service groups and the public and private organizations that serve them to help us strengthen and coordinate transportation in our communities? • What are the do’s and don’ts of these partnerships? • What has worked or not worked for you? • What do you see as the Federal government’s proper role in these partnerships?

For Provider Participants: Partnerships

Need to partner, not create new veteran medical only systems

My experience has been that it is very difficult to find who to talk to within veterans organizations. I have talked to different veterans organizations, VSOs, Dept. of VA and VA hospitals and they all have differing views on transportation and what can and needs to be done. There is a movement to create mobility managers and new accessible transportation programs within veteran systems. Two problems with this are that ...more »

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For Provider Participants: Partnerships

One-Call Volunteer Transportation Service

The initiation of a volunteer transportation program was brought about with this goal in mind: transport Polk County residents to any place, at anytime and wherever the destination the individual may need to go. The Central Iowa Shelter & Services VISTA Veterans Outreach Project group factored improved quality of life rides as a major determinant in our decision making processes. By providing a volunteer transportation ...more »

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For Provider Participants: Partnerships

Senior Transportation and Veterans Transportation

i just read that Regional Valley Transit in Idaho has donated a wheelchair-accessible bus to Parma Senior Center. The Center will use the bus to provide transportation for two primary activities, one of which will be transportation to the Veterans Medical Center.

Is this a model of partnership (public transit and senior center) that it would be helpful to replicate in other communities?

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For Provider Participants: Partnerships

A Centralized Call Center to assist Veterans and Disabled

2-1-1 is free a national helpline that connects the community to all social services and health related resources. This system is in place and could be a valuable tool to connect those with transportation needs in any area and link up vets and individuals with disabilities to necessary resources such as food, supports, shelter services, and basic needs.2-1-1's need to be in the conversation when talking about creating ...more »

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For Provider Participants: Partnerships

Broad Coalitions Make a Difference

In working with the hundreds of communities we reach, the major message we hear is the power of coalitions. With the FTA's new Veterans Community Living Initiative, we have the opportunity to expand these coalitions to ensure that organizations serving veterans and military famiies have a seat at the planning table. Ideally, this would also include direct representation by veterans, their families and service members ...more »

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For Provider Participants: Partnerships

Support Innovation at the VA

I am a veteran and a transportation professional. VA has a new transportation initiative and a small staff to work on Veteran's transportation issues. That group has two problems, legal constraints keep them from using the money that they already spend in innovative ways and very limited new funds to expand existing programs. Why not allow a half dozen pilot projects where the VA and local mobility managment stakeholders ...more »

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For Provider Participants: Partnerships

Partner with Veterans Organizations to Develop Travel Training

During reintegration, it's important to equip veterans with the skills necessary to navigate to destinations. Affordable and accessible transportation is essential. A partnership of veterans organizations, transportation providers, council of government/city/county/chambers can work together to develop a travel training program that can help veterans and service members navigate to the VA hospital or post would help. ...more »

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For Provider Participants: Partnerships

Reducing rural vetran transportation issues

Coordinate a multistage effort to arrange and reduce problems with veterans transportation to medical treatment facilities. Medical treatment facilities can work with transit agencies to block specific dates for veterans living in remote access areas that use local transit agencies to provide service. In cases where the two agencies cannot resolve the issue the county Veterans Service Agency should get involved to help ...more »

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For Provider Participants: Partnerships

Disconnect between location of medical facilities and patients

There is now a dialysis treatment center in Mason County, Washington which is used by rural residents who formerly had to travel long distances to other centers for treatment. The new dialysis treatment center is a result of a multi-year effort by a broad community coalition. Is it possible for the location of Veterans Medical Centers to be better aligned with where their patient population lives? Locating facilities ...more »

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For Provider Participants: Partnerships

Partnerships for Crossing County Lines

In the San Francisco Bay Area veterans travel long distances to access services from VA health care facilities that frequently require traveling through multiple counties and transit agencies. A group of transit agencies from Marin to Monterey County in collaboration with a non-profit transportation provider is working to coordinate information and resources to assist veterans faced with this challenge. The service model ...more »

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For Provider Participants: Partnerships

Frequent Travel Points Program

Similar to frequent flyer miles, NEMT providers should offer frequent traveler points that will add up whenever transportation services is used. After so many points you can get free or discounted rides based on your point system. This would actually encourage people to continue using your service and in return you would help them have a better quality of life by getting out. It doesn't necessarily have to be just to ...more »

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