For Provider Participants: Partnerships

One-Call Volunteer Transportation Service

The initiation of a volunteer transportation program was brought about with this goal in mind: transport Polk County residents to any place, at anytime and wherever the destination the individual may need to go. The Central Iowa Shelter & Services VISTA Veterans Outreach Project group factored improved quality of life rides as a major determinant in our decision making processes. By providing a volunteer transportation ...more »

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For Provider Participants: Partnerships

Broad Coalitions Make a Difference

In working with the hundreds of communities we reach, the major message we hear is the power of coalitions. With the FTA's new Veterans Community Living Initiative, we have the opportunity to expand these coalitions to ensure that organizations serving veterans and military famiies have a seat at the planning table. Ideally, this would also include direct representation by veterans, their families and service members ...more »

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For Provider Participants: Partnerships

Partner with Veterans Organizations to Develop Travel Training

During reintegration, it's important to equip veterans with the skills necessary to navigate to destinations. Affordable and accessible transportation is essential. A partnership of veterans organizations, transportation providers, council of government/city/county/chambers can work together to develop a travel training program that can help veterans and service members navigate to the VA hospital or post would help. ...more »

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For Individual Participants: Overcoming Barriers

Buses on post

The greatest barrier to providing public transportation to wounded and ther familes at the national military medical center in San Antonio, is access to the post. Since 2001 VIA's buses running regular routes have not been allowed on post at Fort Sam Houston. A protocol to make bus service practical would solve a lot of problems. The ball is in DoD's court.

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For Provider Participants: Communications

Use Vet Networks to Find Volunteers

I'm a mobility manager in upstate New York. I have a call center when people can get transportation planning assistance. I recently found out that there is a veterans support group in our area which has a listserve, connecting veterans and allowing them to help each other. Through this list serve, I was able to find a volunteer to assist a rural caller of mine who needed a ride to the grocery store a few times per ...more »

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For Individual Participants: Getting a Ride

Stretching transportation dollars - increasing access

So, funding is limited and seems to be a major issue for all. Right? There are so many ways to get creative with how we spend our budgets and each method looks to increase access to serve the most people while maintaining costs. One opportunity is to identify multiple funding sources, link those funding sources to your users (through either a central database, etc) then look for opportunities for those funding streams ...more »

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For Provider Participants: Partnerships

A Centralized Call Center to assist Veterans and Disabled

2-1-1 is free a national helpline that connects the community to all social services and health related resources. This system is in place and could be a valuable tool to connect those with transportation needs in any area and link up vets and individuals with disabilities to necessary resources such as food, supports, shelter services, and basic needs.2-1-1's need to be in the conversation when talking about creating ...more »

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For Individual Participants: Overcoming Barriers

Mobility Assessments

I suggest that all veterans after being stateside for a month should be provided a mobility assessment evaluation. Veterans Transportation traditionally has been used to get veterans from home to a medical appointment and back. A thorough mobility assessment would identify other transportation barriers and the services that are not accessible for an individual. Only after this information is documented then strategies ...more »

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For Provider Participants: Communications

An exploision of Information Sharing

It's good to know there is a wealth of information on the internet about services provided to Veterans. But I have found the challenge in knowing where to look and how to search without being overwhelmed in accessing the information. As a transportation provider, it would be extremely beneficial for there to be a One-source information center for transportation providers to locate transportation services, benefits, programs, ...more »

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For Provider Participants: Policy

Government entities need to work together

In the Chicago area, there are VA medical service locations, which offer vanpool service to and from. There also is a good local public transit - paratransit service - if in some format there was coordination between the government entities, there would be a greater choice, less wait time, and savings for such entities. But the government powers that be are not willing to share or reduce there oversight of transit services. ...more »

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