Similar to frequent flyer miles, NEMT providers should offer frequent traveler points that will add up whenever transportation services is used. After so many points you can get free or discounted rides based on your point system. This would actually encourage people to continue using your service and in return you would help them have a better quality of life by getting out. It doesn't necessarily have to be just to a dr appt, what about lunch-n-learns, grocery store, preventive care events, pharmacy, and other life essential needs promoting health and wellness. You could even partner with places like Publix, La Fitness, etc. to get discounts off purchases depending on your number of points...
Idea No. 73